Privacy policy & terms of use.

This privacy and terms of use policy is for Atrim.co, associated Atrim websites, including content, products or services provided to you through Atrim's websites, and further covers our use of our social media profiles on sites including, without limitation, Twitter and YouTube (the "Services"). It governs the terms of use and the privacy policy of each site and users who choose to use them. This policy document has been designed to assist you in understanding how we collect, use, and safeguard personal information which you provide to us and how we do so in accordance with legal regulations such as the General Data Protection Regulation (GDPR), the Data Protection Act (DPA), and the Privacy and Electronic Communications Regulations (PECR). More importantly, this policy document has been designed as an extension of our commitment to combine the highest quality products and services with the highest level of integrity in dealing with our clients and partners. This policy will be continuously assessed against new technologies, business practices, and our customers’ needs. If Atrim changes our privacy policies and procedures, this webpage will be altered to reflect the change(s) and to keep you aware of what information we collect, how we use it, and under what circumstances we may have to disclose it to third-parties.

By visiting our websites, purchasing an Atrim product, and/or visiting or engaging with our social media profiles, you agree to be bound by the following terms, conditions, and privacy policy set forth herein including any additional terms and conditions and/or policies referenced herein and/or available by hyperlink (the "Terms of Service"). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

You can contact Atrim via atrim.co/about/contact.html should you have any questions.

Atrim takes no responsibility for any 3rd-party content, and / or recommendations referred to in this policy.

Consent

Atrim uses various technologies and statements across it websites in order to give you due notice and warning about its Terms of Service. Atrim uses the technologies and statements in order to receive explicitly consent from you. Your use of Atrim’s websites gives Atrim and any 3rd parties integrated into Atrim’s websites or providing any part of Atrim’s services the right to collect the information described, alluded to or inferred. Please review the following terms carefully. If you do not agree to these terms, you should not review information or obtain goods or products from our websites.

The Terms of Service is made up of this main body and the following appendixes; Atrim’s warranty and our Terms and Conditions of Trade. These appendixes are considered to be part a full part of the Terms of Service. Where any element of any appendix is legally found to be in conflict with the Terms of Service, the Terms of Service shall take precedence while all other areas of the appendix shall be considered to remain in place and in force.

The Terms of Service and the afore-stated appendixes constitute the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties, and understandings with respect to Atrim’s Services, and the subject matter of the Terms of Service. The Terms of Service may be amended at any time by us from time to time without specific notice to you.

What information do we collect?

Atrim.co and its associated websites collect some information which we use to develop and enhance the services we offer to you. When you visit Atrim’s website you may provide us with two types of information: personal information you knowingly and voluntarily choose to disclose that is collected on an individual basis, and website-use information collected on an aggregate basis as you and others browse our websites. This data collection involves the use of cookies across our websites. Where you are opting to provide personal information it also includes, but may not be limited to, data that you enter into various forms across Atrim.co including, without limitation, our contact form, support request form, and any internal site search engines. Where you provide personal information to Atrim you do so at your own discretion and provide any such personal details requested at your own risk. Through your use of Atrim’s websites you consent for Atrim to collect any or all of the information that you give us.

What information do 3rd parties collect?

Like the vast majority of websites, Atrim’s websites utilise 3rd-party services, including third party data processors, in order to provide their services and features. These services typically collect the same two types of information: personal information you knowingly choose to disclose that is collected on an individual basis, and website use information collected on an aggregate basis as you and others browse our websites. The latter are typically collected and stored utilising cookies. Where you provide a 3rd-party with personal information you do so at your own discretion and provide any such personal details requested at your own risk. The 3rd-party services and systems Atrim utilizes include, but are not necessarily limited to;

Cloudflare; Atrim use this service to provide load balancing and security measures for Atrim’s websites. You can read Cloudflare’s privacy policy here.

Google; Atrim uses Google services for various analytics and form data purposes. We particularly use Google Analytics and Google Forms, with the latter used to capture data from some, but not all, forms on Atrim.co in order that we can receive your contact message and contact you.

While we may use a variety of service providers to perform advertising services, some of these companies are members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. You may want to visit this link, which provides information regarding targeted advertising and the “opt-out” procedures of NAI members. You may also want to visit this link, which provides information regarding targeted advertising and offers an “opt-out” by participating companies in the DAA Self-Regulatory Program.

What are cookies?

Cookies are small text files which your web browser may store. The cookie will help the Services, or another website, perform certain functions. For example, they may help your browser remember Services' preferences you have set. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location. If you would like to learn more about cookies, or how to control or delete them, then we recommend you visit www.aboutcookies.org or www.youronlinechoices.com.

What sort of cookies does Atrim use?

Generally, cookies used by Services perform up to four different functions.

  1. Essential Cookies. Some cookies are essential for the operation of Services. For example, some cookies allow Services to identify registered users and ensure they can access the pages that are only available to registered users. If you opt to disable such cookies, you will not be able to access all of the Services.
  2. Performance Cookies. Services utilise performance cookies to analyse how visitors use Services and to monitor the performance of Services. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website.
  3. Functionality Cookies. Services utilise functionality cookies to remember and quickly enable your preferences. For example, cookies save you the trouble of typing in your username every time you access the site, and recall your customization preferences, such as which regional edition of the website you want to see when you log in.
  4. Targeting Cookies. Targeting cookies are used to log your visit to Services, including the pages you have visited and the links you have followed. We can utilise targeting cookies to display advertisments on third-party websites you may visit including, without limitation, Google and Meta owned platforms.

Change settings for cookies and trackers

Those wishing to permanently block cookies and trackers from all the websites which they use can read preferences-mgr.truste.com and the following links: Apple Safari, Google Analytics, Google Chrome, Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Opera. Opting out of cookies, or opting out of one or more ad networks, means only that those particular sites and services will no longer deliver targeted content or ads to you. It does not mean you will no longer receive any targeted content or ads on Services or other third party websites. If your browser is configured to reject cookies when you visit one of the above referenced opt-out pages, and you later erase your cookies, use a different computer, or change Web browsers, your preference may no longer be active and you will need to opt-out again.

Deleting and / or blocking cookies may impair the functionality of Atrim.co and other sites.

You are advised that if you wish to deny the use and saving of cookies from this website on your computer, you need to take necessary steps within your device’s security settings to block all cookies from Services and its external serving vendors.

How do we use the information you provide us?

Broadly speaking, Atrim uses information you provide for purposes of administering our business activities, providing customer service, and making available other products and services to our customers and prospective customers. As described throughout this policy document, this data collection includes the collection of cookies and data explicitly inputted into forms across our websites. Cookies are largely used by Atrim to give us a better understanding of how our whole audience use our websites. Where you have explicitly given us permission to do so, we may occasionally also use the collected information to notify you of important changes to our websites, new services, new products, and special offers we think you will find valuable. You will be given the opportunity to withdraw consent for such contact and to remove yourself from any mailing list or similar device.

We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website or completing a registration form. We may from time to time provide information of a more specific nature, such as contact information, where you provide it to Atrim and we utilise a third-party service party to store and/or action such information.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Atrim reserves the right, and you authorise us, to the use and assignment of all information collected via the use of Atrim’s websites by you and all information provided by you in any manner consistent with our Terms of Service.

For any Third-Party Data you provide to Atrim, you represent and warrant that you have received all necessary consents for (a) you to share the Third Party Data with Atrim and its Affiliates, and (b) Atrim and its Affiliates to use the Third-Party Data.

Social media policy

Atrim does have official profiles on social media platforms and you are advised to verify authenticity of such profiles before engaging with, or sharing information with, such profiles. Atrim will never ask for user passwords on social media platforms.

There may be instances where Atrim’s websites feature social media sharing buttons that are designed to help you share web content directly from Atrim’s websites to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed and / or page.

External website links

Atrim Services link to 3rd-party websites. This includes links to Atrim content hosted on 3rd-party websites including, without limitation, Twitter, YouTube and other websites not affiliated with us. Atrim cannot guarantee or verify the contents of any externally linked website despite our best efforts nor content that is served alongside the content to which we are attempting to direct you. Atrim is not responsible for the content, accuracy or opinions of 3rd-party websites. No 3rd-party website is investigated, monitored or checked for accuracy or completeness by Atrim. Users should therefore note they click on external links at their own risk and that Atrim cannot be held liable for any damages or implications caused by visiting any external links.

Atrim makes no representation about the practices and policies of 3rd-party websites. Please remember that when you use a link to go from Atrim.co to another website, Atrim’s Terms of Service may longer be in effect. Your browsing and interaction on any other website, including websites which we have linked or by other means directed you to, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Copyright

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters related to Atrim’s websites are protected under applicable copyrights, trademarks and other proprietary (including, without limitation, intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of Atrim’s websites, except as allowed by “Limited right to use”, is strictly prohibited by the copyright holder and provider Courthope & Sheafe. You do not acquire ownership rights to any content, document or other materials viewed through Atrim’s websites. The posting of information or materials on Atrim’s websites does not constitute a waiver of any right in such information and materials.

Copyrights and copyright agents

We respect the intellectual property of others and we ask you to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information:

  1. An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description of where the material that you claim is infringing is located on Atrim’s websites;
  4. Your address, telephone number, and email address;
  5. A statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and
  6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorised to act on the copyright owner’s behalf.

Our Copyright Agent for Notice of claims of copyright infringement on Atrim’s websites can be reached via atrim.co/about/contact.html.

Downloads and media files

Any downloadable documents, files, drivers or media on Atrim’s websites are provided by Atrim as a service to its customers and may be downloaded subject to the provisions below. By downloading any materials from our websites, you agree to these Terms, unless the downloads are accompanied by a separate download agreement, in which case the terms of that agreement shall control your rights to use the downloads. If you do not agree to these terms, do not download from Atrim’s websites. Please be aware that the use of these downloads in any particular system or product may or may not actually work. Atrim does not guarantee for the performance of downloads in any system. All downloads are provided to users at their own risk.

The downloads are copyrighted and protected by worldwide copyright laws and treaty provisions. Any unauthorised use of any downloads from Atrim’s websites may violate copyright, trademark, and other laws. The down.oads may not be copied, reproduced, modified, published, uploaded, posted, transmitted, and / or distributed in any way without Atrim’s prior written permission. You may download solely for your personal, noncommercial internal use unless specifically licensed to do otherwise by Atrim in writing or as allowed by any license terms that accompany or are provided with the individual downloads. This is a license, not a transfer of title, and is subject to the following restrictions:

You may not:

  • Modify the downloads or use them for any commercial purpose, or any public display, performance, sale, or rental.
  • Decompile, reverse-engineer, or disassemble any download except and only to the extent permitted by applicable law or unless specifically licensed to do otherwise by Atrim in writing or as allowed by any license terms that accompany or are provided with individual Drivers.
  • Remove any copyright or other proprietary notices from the downloads.
  • Transfer the downloads to any other person or entity.

You agree to prevent any unauthorised copying of any downloads. Atrim may terminate this license with respect to one or more downloads at any time if you are in breach of these Terms with respect to the applicable downloads. Upon termination, you will immediately destroy the downloads, and certify to Atrim that you have done so.

While all precautions have been undertaken to ensure only genuine downloads are available, you are advised to verify their authenticity using 3rd-party anti-virus software or similar applications. We accept no responsibility for 3rd-party downloads and downloads provided by external 3rd-party websites and advise you to verify their authenticity using 3rd anti-virus software or similar applications.

Limited right to use

The viewing, printing or downloading of any content, graphic, form or document from Atrim’s websites grants you only a limited, non-exclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sub-license, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use (but not for resale or redistribution).

Editing, deleting, and modification

We reserve the right in our sole discretion to edit or delete any documents, information or other content appearing on Atrim’s websites.

Accuracy of information

Information published by Atrim, whether in print or in digital formats and, without limitation, including information within our Services, contains details about Atrim and our products. All reasonable efforts have been made to ensure the accuracy of the contents. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Atrim makes no warranty of any kind, and expressly disclaims all warranties, with regard to Services, including, without limitation, the accuracy, completeness, implied warranties, and fitness for purpose of any product. Atrim shall not be liable for any errors contained in the Services, including in reference to any third-party compatibility with Atrim products, or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. We disclaim any duty or obligation to update this information; information may be historical in nature.

Atrim reserves the right to modify the contents of this site at any time, but we have no obligation to update any Services.

How you can access your information

You may request a copy of all your personally identifiable information that we collect via Atrim’s websites by contacting us. You may utilize the same points of contact in order to request deletion of such personally identifiable data.

Indemnification

You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of Atrim’s websites.

Nontransferable

Your right to use Atrim’s websites is not transferable. Any password or right given to you to obtain information or documents is not transferable.

Third-party Merchant services

We allow access to or advertise third-party merchant sites (“Merchants”) from which you may purchase certain goods or services. You understand that we do not operate or control the products or services offered by Merchants. Merchants are responsible for all aspects of order processing, fulfilment, billing, customer service (including, without limitation, support, warranty, and return services), and their own privacy and terms of use policies. We are not party to the transactions entered into between you and Merchants. You agree that use of such Merchants is AT YOUR SOLE RISK AND IS WITHOUT WARRANTIES OF ANY KIND BY US, EXPRESSED, IMPLIED OR OTHERWISE INCLUDING WARRANTIES OF TITLE, FITNESS FOR PURPOSE, MERCHANTABILITY OR NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY DAMAGES ARISING FROM THE TRANSACTIONS BETWEEN YOU AND MERCHANTS OR FOR ANY INFORMATION APPEARING ON MERCHANT SITES OR ANY OTHER SITE LINKED TO OUR SITE.

All rules, policies (including privacy policies) and operating procedures of Merchants will apply to you while on such sites. We are not responsible for information provided by you to Merchants. We and the Merchants are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.

Return and refund policy

In-line with each device’s warranty and terms of sale, please inquire of the retailer or website from which you purchased the products on their return policy for Atrim products.

Trademarks

The following is a non-exhaustive list of Atrim’s trademarks and service marks. When using the marks in publications that will be distributed only in the United States, include the appropriate ™, ℠, or ® symbol on first use. For publications that will be distributed outside the United States, do not include trademark symbols. Instead use the appropriate trademark attribution notice, for example: Atrim's logo is a trademark of Atrim, registered in the U.S. and other countries.

The list also includes a suggested generic term for each trademark.

Atrim’s trademarks are adjectives, and should not be made into verbs or made plural or possessive.

The absence of a product or service name or logo from this list does not constitute a waiver of Atrim’s trademark or other intellectual property rights concerning that name or logo.

TrademarkGeneric term
Atrim™ 
Atrim logo™ 
Gen8™800 series Z-Wave
Gen8 logo™ 
S2 logo™ 
SmartStart logo™ 
Smart Vault logo™ 
Z-Wave by Atrim logo™ 

Other product and company names mentioned on Atrim’s websites may be trademarks of their respective owners.

Payments

You represent and warrant that if you are purchasing something from us or from 3rd-party sellers of Atrim products that:

  1. any credit information you supply is true and complete,
  2. charges incurred by you will be honoured by your credit card company, and
  3. you will pay the charges incurred by you at the posted prices, including any applicable taxes.

Discounts

From time to time, Atrim may utilize its marketing services to offer promotional discount codes or other forms of sales promotions. This includes, but is not limited to, discount code offers to new subscribers of our newsletter service. All discount and sales promotions will only be valid for use with select e-commerce sites. Coupons, codes, and other promotional incentives are typically valid and permitted for one time use per customer and may not be suitable to customers everywhere owing to shipping restrictions. The are also time limited and typically expire within 4 weeks of transmission via Atrim’s email service. Atrim makes no guarantee of the ability to these sites to ship to you nor warrants any transaction you make with them.

All such promotional activities are offered only to business to consumer purchases and do not apply to already discounted, volume purchases. Coupons, codes, and other promotional incentives may not be used in conjunction with an other offer.

Securities laws

Atrim’s websites may include statements concerning our operations, prospects, strategies, financial condition, future economic performance and demand for our products or services, as well as our intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on our Site, words like “anticipates”, “expects”, “believes”, “estimates”, “seeks”, “plans”, “intends” and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbours for forward-looking statements. Atrim’s websites and the information contained herein do not constitute an offer or a solicitation of an offer for sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents.

Miscellaneous

This Agreement shall be treated as though it were executed and performed in Bulgaria and shall be governed by and construed in accordance with the laws of the Republic of Bulgaria (without regard to conflict of law principles). Any cause of action by you with respect to Atrim’s websites (and/or any information, products or services related thereto) must be instituted within three (3) months after the cause of action arose or be forever waived and barred. All actions shall be subject to any limitations set forth. The language in this Agreement shall be interpreted as to its fair meaning and not strictly for or against either party. All legal proceedings arising out of or in connection with this Agreement shall be brought solely in Bulgaria. You expressly submit to the exclusive jurisdiction of said courts and consents to extra-territorial service of process. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that anything in or associated with Atrim’s websites is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision.

Disclaimer and limitations

THE INFORMATION FROM OR THROUGH ATRIM's WEBSITES ARE PROVIDED “AS-IS”, “AS AVAILABLE”, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION THEREOF, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US AND YOU. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH ATRIM's WEBSITES SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.

ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING THE FORM OR DOCUMENT IS DISCLAIMED. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. OUR MAXIMUM LIABILITY TO YOU UNDER ALL CIRCUMSTANCES WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR ANY GOODS, SERVICES OR INFORMATION.