Atrim help

Stick

Z-Wave - how to debug and diagnose network problems

Atrim Stick can be used to diagnose and debug Z-Wave issues with freely available software from Silicon Labs.

What you'll need

  • Atrim Stick
  • Microsoft Windows
  • PC Controller 5 / Zensys Tools 5

How to setup Simplicity Studio 5 and PC Controller 5

Previously known as Zensys Tools 5, you can use PC Controller 5 as diagnostic, debug, and testing tool for any Z-Wave product. While a rudimentary piece of software, PC Controller 5 will expose elements of how your Z-Wave network is communicating, and let you control and test specific functions of any Z-Wave product on the network, that other software typically does not.

  1. Create a free account with Silicon Labs.
  2. Silicon Labs will send an email to confirm and activate your account; follow the steps emailed to your chosen email address.
  3. Login to your Silicon Labs' account if not automatically logged in.
  4. Download Simplicity Studio 5 for the operating system you are using. While Simplicity Studio 5 is available for multiple platforms, including macOS, please note that PC Controller 5 is only available for Microsoft Windows at the time of writing this guide. This guide focuses solely on Windows accordingly.
  5. Mount SimplicityStudio-5.iso as a virtual drive.
  6. Install Simplicity Studio 5.
  7. Open Simplicity Studio 5 if it does not automatically load.
  8. Login to Simplicity Studio with your Silicon Labs account. If you skip login, the necessary Z-Wave tools will remain unavailable to you.
  9. Wait for Simplicity Studio to finish its setup.
  10. Click on 'Install by technology type (wireless, Xpress, MCU, sensors)'.
  11. Click the '32-bit and Wireless MCU' checkbox.
  12. Click 'Next'.
  13. Select 'Auto'.
  14. Click 'Next'.
  15. Restart Simplicity Studio when prompted by clicking 'OK'.
  16. Read and agree to the license agreement.
  17. Click 'Next'.
  18. During the installation process, Windows may prompt you to accept some system and / or software changes. Accept / click 'yes' when prompted.
  19. Restart Simplicity Studio when prompted by clicking 'OK'.

The installation of Simplicity Studio 5 and PC Controller 5 is now complete.

Access PC Controller 5

  1. Ensure that your Atrim Stick is plugged in and setup. It will need to be part of the network you wish to diagnose, either as the main controller or as a secondary controller.
  2. Open Simplicity Studio 5.
  3. Click on Tools in the menu row.
  4. Scroll to the bottom of the list that appears.
  5. Click on 'PC Controller'.
  6. Click 'OK'.

Further help

Help with Atrim Stick

Other popular, self-help guides for Stick are listed below below. You can also learn more about its features at our dedicated Atrim Stick page while all Atrim Stick help guides have a dedicated repository.

Setup Atrim Stick

Connect Z-Wave devices to Atrim Stick

Setup Home Assistant with Raspberry Pi

Setup Z-Wave 800 series with Home Assistant

Debug Z-Wave network problems

Best Z-Wave add-on for Home Assistant

Setup Z-Wave JS with 800 series Z-Wave

Need assistance?

Atrim's team is just an email away and ready to answer all of your questions. If you need further help with any of our products, please let us know how we can help you.

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